Shin Min Daily News, 13 July 2024, Experience and Innovation goes hand in hand (translated summary)
Mr Wang, 55, is a senior network engineer at Singtel. He found that fixing network issues was both difficult and time-consuming. Drawing on his years of experience, he guided young engineers to create an automated alert system that uses AI to detect and resolve problems before they escalate. This system has made the network more reliable and reduced downtime. Mr Wang’s innovation not only enhanced network performance but also demonstrated how senior employees can leverage their accumulated knowledge to create significant value and help train the next generation.
Creativity involves coming up with new, unique, or surprising ideas, while innovation is about putting these ideas into practice to benefit individuals, organisations, or society. Although cognitive abilities may decline with age, personality, experience, and specific creative skills become more important. Studies show that creativity and innovation depend on many factors, including individual characteristics and environmental factors. Senior employees’ extensive industry experience can help them generate new ideas and boost their confidence in problem-solving. With the right skills and an environment that encourages innovation, both young and old can be creative and innovative, contributing to the success of companies and the overall development of society.
